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Growing RIAs Must Focus on  ‘Process,’ Not Technology

Growing RIAs Must Focus on
‘Process,’ Not Technology

by Matt Sonnen | Jan 10, 2023 | Operations and Technology

It is much less disruptive to take the time and train everyone on existing software tools than it is to convert to an entirely new system that requires you to transfer data along the way. RIA owners often call our office and frustratedly demand, “Just tell me the best...
Checklist for Evaluating  Outsourced RIA Vendors

Checklist for Evaluating
Outsourced RIA Vendors

by Matt Sonnen | Nov 17, 2022 | COO Best Practices, Operations and Technology

The SEC recently proposed a new rule offering further guidance on the due diligence process expected of RIAs when they are evaluating third party vendors used in their regular course of business.  Below is a list of questions you may want to consider when assessing a...
Evaluating Employees the EOS Way:  Get it, Want It, Capacity to Do It?

Evaluating Employees the EOS Way:
Get it, Want It, Capacity to Do It?

by Matt Sonnen | Sep 27, 2022 | Operations and Technology

Many of the guests on our COO Roundtable podcast, as well as several of our RIA clients, run their businesses on the Entrepreneurial Operating System (“EOS”), made famous in Gino Wickman’s book, Traction: Get a Grip on Your Business.  And one of the key components to...
Client Onboarding: You Can Never  Make A Second First Impression

Client Onboarding: You Can Never
Make A Second First Impression

by Matt Sonnen | Sep 20, 2022 | Operations and Technology

We are often contacted by RIAs that ask us to perform an assessment of their technology, their processes, and their people.  Typically, we’ll start that analysis by asking the firm’s owners to pretend we are a prospective client and give us their value...
Growing RIAs Must Focus on  ‘Process,’ Not Technology

Cover Letters Are Crucial
To the Hiring Process

by Matt Sonnen | Aug 9, 2022 | Operations and Technology

At RIAs, they’re an indispensable way to find out more about potential hires than what’s just on a resume. While scrolling through LinkedIn recently, I came across a headline, “Recruiter shreds cover letters.”  When I clicked on the headline, I found this post by...
Growing RIAs Must Focus on  ‘Process,’ Not Technology

Understanding the Power
of a COO

by Matt Sonnen | Jul 12, 2022 | COO Best Practices, Operations and Technology

It goes well beyond being able to reboot the router. Regular listeners to our COO Roundtable podcast have heard me make the claim many times that the average RIA owner drastically discounts the value of a chief operating officer because, in their minds, the...
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Recent Posts

  • The COO Roundtable
    Episode 49
  • The Importance of Strategy
    and How a COO Can Help
  • Guest Appearance: Michael Kitces’
    Financial Advisor Success Podcast
  • Growing RIAs Must Focus on
    ‘Process,’ Not Technology
  • The COO Roundtable
    Episode 48

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