by Matt Sonnen | Jan 10, 2023 | Operations and Technology
It is much less disruptive to take the time and train everyone on existing software tools than it is to convert to an entirely new system that requires you to transfer data along the way. RIA owners often call our office and frustratedly demand, “Just tell me the best...
by Matt Sonnen | Nov 17, 2022 | COO Best Practices, Operations and Technology
The SEC recently proposed a new rule offering further guidance on the due diligence process expected of RIAs when they are evaluating third party vendors used in their regular course of business. Below is a list of questions you may want to consider when assessing a...
by Matt Sonnen | Sep 27, 2022 | Operations and Technology
Many of the guests on our COO Roundtable podcast, as well as several of our RIA clients, run their businesses on the Entrepreneurial Operating System (“EOS”), made famous in Gino Wickman’s book, Traction: Get a Grip on Your Business. And one of the key components to...
by Matt Sonnen | Sep 20, 2022 | Operations and Technology
We are often contacted by RIAs that ask us to perform an assessment of their technology, their processes, and their people. Typically, we’ll start that analysis by asking the firm’s owners to pretend we are a prospective client and give us their value...
by Matt Sonnen | Aug 9, 2022 | Operations and Technology
At RIAs, they’re an indispensable way to find out more about potential hires than what’s just on a resume. While scrolling through LinkedIn recently, I came across a headline, “Recruiter shreds cover letters.” When I clicked on the headline, I found this post by...
by Matt Sonnen | Jul 12, 2022 | COO Best Practices, Operations and Technology
It goes well beyond being able to reboot the router. Regular listeners to our COO Roundtable podcast have heard me make the claim many times that the average RIA owner drastically discounts the value of a chief operating officer because, in their minds, the...
