by Matt Sonnen | Nov 17, 2020 | COO Best Practices, Operations and Technology
Your revenue-generating employees are just as important, if not more important, than your revenue-paying clients. Make sure they know that starting on their first day. Much has been written and discussed regarding the fight for talent in the RIA industry. Older...
by Matt Sonnen | Oct 13, 2020 | Business Development, COO Best Practices, Operations and Technology
Until an advisor can identify who they are serving and how they want to serve them, they cannot begin to build out a proper technology stack. We are often contacted by breakaway advisors looking to establish their firms, or by existing RIAs simply looking to...
by Jay Veale | Sep 29, 2020 | COO Best Practices, M&A
The continued tear of M&A activity throughout the RIA industry has resulted in some firms reaching critical mass very quickly. These firms are learning that with size comes all the troubles associated with scalability. Beyond the structural challenges...
by Matt Sonnen | Sep 22, 2020 | COO Best Practices, Operations and Technology
Matt was honored to partner with Stacey McKinnon, COO of Morton Capital, for this guest article on Kitces.com. Matt and Stacey reflect on the shift in workplace environment caused by the COVID-19 pandemic and how it can lead to long-term changes throughout our...
by Matt Sonnen | Sep 15, 2020 | COO Best Practices
As I declared when we launched the COO Roundtable podcast in late 2018, “Every advisory firm struggles with the goal of providing high-touch service to a larger and larger client base in a scalable and efficient fashion. It is the COO’s job to execute the...
by PFI Advisors | Aug 18, 2020 | COO Best Practices
With our twentieth podcast in the books and a year and a half of consistent, monthly episodes, we’d like to once again thank everyone who has listened, subscribed, and given feedback on The COO Roundtable. We’ve enjoyed having these discussions and hearing...
