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The COO Roundtable  Episode 34

The COO Roundtable
Episode 34

In the 34th episode of The COO Roundtable, Matt welcomes two amazing guests: Jenn Papadopolo, COO of RegentAtlantic, and Matt Wiles, COO of Crestone Capital.  RegentAtlantic is headquartered in...

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The COO Roundtable  Episode 33

The COO Roundtable
Episode 33

In the 33rd episode of The COO Roundtable, Matt welcomes two highly respected operations professionals: Jandy Rowe, Principal and Chief Operating Officer of Wipfli Financial Advisors, and Brad...

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The COO Roundtable  Episode 32

The COO Roundtable
Episode 32

For the 32nd episode of The COO Roundtable, we wanted to pause from our regular interview format and answer some questions we have been receiving about our new digital consulting platform, The COO...

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Client Segmentation  Is Not Evil

Client Segmentation
Is Not Evil

It's not personal, it's strictly business. Many RIAs struggle with profitability when they attempt to “be all things to all people,” which forces them to offer a wide range of services to clients of...

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The COO Roundtable  Episode 31

The COO Roundtable
Episode 31

In the 31st episode of The COO Roundtable, Matt welcomes two operations professionals who have had a huge impact on their respective organizations, Natalie Wheeler, Chief Operating Officer at...

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Why We Created  The COO Society

Why We Created
The COO Society

Last week you may have seen headlines announcing the launch of our new digital consulting platform, The COO Society.  We are beyond excited to have the platform live and to see members...

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The COO Roundtable  Episode 30

The COO Roundtable
Episode 30

In the 30th episode of The COO Roundtable, Matt welcomes Michael Paley, Chief Operating Officer at Klingman & Associates and Kevin Hrdlicka, Chief Operating Officer at Savant Wealth...

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The COO Roundtable  Episode 29

The COO Roundtable
Episode 29

In the 29th episode of The COO Roundtable, Matt welcomes two highly accomplished RIA professionals, Gina Bradley, COO & General Counsel of Colony Group and Susan Korin, COO & CCO of Balasa...

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The COO Roundtable  Episode 28

The COO Roundtable
Episode 28

In the 28th episode of The COO Roundtable, Matt welcomes two extremely experienced consultants from Charles Schwab Advisor Services’ Business Consulting & Education division, Tony Parkin and...

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The COO Roundtable  Episode 27

The COO Roundtable
Episode 27

For this special edition of The COO Roundtable, Matt recorded live from Mercer Capital’s inaugural RIA Practice Management Insight’s conference. This virtual conference “focused on back of the house...

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Our Thoughts on  Content Marketing

Our Thoughts on
Content Marketing

Someone recently crinkled their nose at me and asked, “You’re an operations and technology/business consulting firm – why do you waste so much time on content marketing?”  It’s a fair question, and...

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How Should an RIA  Rate Its COO?

How Should an RIA
Rate Its COO?

A COO's role differs with each firm. That makes evaluating their performance all the more complex. During my recent interview with Lisa Cook of Pacific Portfolio Consulting and Erica Farber of...

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The COO Roundtable  Episode 26

The COO Roundtable
Episode 26

In the 26th episode of The COO Roundtable, our host, Matt Sonnen, welcomes Matt Ran, Chief Operating Officer and Partner of Telemus Financial Life Management, and Kelly Downs, Chief Operating...

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The COO Roundtable  Episode 25

The COO Roundtable
Episode 25

  In the 25th episode of The COO Roundtable, Matt welcomes Lisa Cook, the newly-appointed COO at Pacific Portfolio Consulting in Seattle, WA and Erica Farber, Partner at Balentine in Atlanta,...

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The COO Roundtable  Episode 24

The COO Roundtable
Episode 24

In the 24th episode of The COO Roundtable, which marks our podcast’s 2nd anniversary, Matt welcomes two prominent guests from Segall Bryant & Hamill: Chief Executive Officer Phil Hildebrandt and...

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How 2021 Will  Differ From 2020

How 2021 Will
Differ From 2020

Regardless of what the pandemic will bring, or not bring, in 2021, the wealth management industry has been changed forever. Everyone is excited to turn the page on 2020.  With several recent...

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The COO Roundtable  Episode 23

The COO Roundtable
Episode 23

In the 23rd episode of The COO Roundtable, Matt welcomes Aiki Altmets, COO and CCO of the newly-formed Regimen Wealth and Lynne Born, President of Wealth Architects.  Regimen Wealth is headquartered...

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Heartbroken

Heartbroken

This tribute to Eddie Van Halen is going to seem silly to most readers, considering I never met the man, but the fact remains that I am absolutely devasted by the news of his passing today. ...

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The COO Roundtable  Episode 22

The COO Roundtable
Episode 22

In this special episode of The COO Roundtable, Matt recorded live for Bob Veres’ Insider’s Forum.  For those unfamiliar with Insider’s Forum, it “is designed to provide essential information for...

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Making a Big Firm  Feel Small

Making a Big Firm
Feel Small

The continued tear of M&A activity throughout the RIA industry has resulted in some firms reaching critical mass very quickly.  These firms are learning that with size comes all the...

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The COO Roundtable  Episode 21

The COO Roundtable
Episode 21

In the 21st episode of The COO Roundtable, Matt welcomes Chris Keller, Executive Vice President and Director of Business Services at Benjamin F. Edwards & Company and Doug Johnson, newly...

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The COO Roundtable  Episode 20

The COO Roundtable
Episode 20

In the 20th episode of The COO Roundtable, Matt welcomes Diane Gabianelli, Co-President and Chief Financial Officer of Parallel Advisors and Cecilia Williams, Director of Investment Operations and...

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The COO Roundtable  Episode 19

The COO Roundtable
Episode 19

In the 19th episode of The COO Roundtable, Matt welcomes Michelle Thetford, Chief Operations Officer of HighTower Advisors and Michael Reed, Chief Operating Officer of Dakota Wealth...

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The New  RIA Workplace

The New
RIA Workplace

PFI Advisors is proud to announce we have partnered with Stacey McKinnon, COO of Morton Capital for an industry research piece, “The New RIA Workplace.”  While some RIAs were caught flat-footed...

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Reporting Technology  for RIAs

Reporting Technology
for RIAs

When wirehouse or IBD advisors look to launch their own firm, the main question on their minds is, “How will I recreate the products and services I’ve always offered my clients throughout my career,...

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The COO Roundtable  Episode 18

The COO Roundtable
Episode 18

In the 18th episode of The COO Roundtable, Matt welcomes Steven Beals, Chief Administrative Officer of EP Wealth Advisors and Eric Hehman, Chief Executive Officer and Principal of Austin Asset.  EP...

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The COO Roundtable  Episode 17

The COO Roundtable
Episode 17

In the 17th episode of The COO Roundtable, Matt welcomes Vibhaw Arya, Chief Operating Officer at Shufro Rose and Brandon McKerney, Partner and Director of Operations at Columbia Pacific Wealth...

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The COO Roundtable  Episode 16

The COO Roundtable
Episode 16

In the 16th episode of The COO Roundtable, Matt welcomes David Aaron, Partner at Cerity Partners* and Jim Atkinson, COO and Head of Mergers & Acquisitions at STA Wealth Management.  Prior to...

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Why Every RIA  Needs a Data Analyst

Why Every RIA
Needs a Data Analyst

From social media giants to your local grocery store, these days everyone is looking to gather and use client data to run their businesses better— and your RIA should be no exception.  Any RIA not...

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Client Portal:  Build or Buy?

Client Portal:
Build or Buy?

RIA publications and the conference circuit are filled with articles and breakout sessions titled, “The Digitization of Advice” or “The Amazon and Netflix Effect on Our Industry” – all…

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PFI Advisors  is Hiring!

PFI Advisors
is Hiring!

PFI Advisors is excited to announce our search for the newest member of our team! We are currently looking for an Associate who can think outside the box to help us serve our ever-expanding client...

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The COO Roundtable  Episode 14

The COO Roundtable
Episode 14

With M&A activity at an all-time high and no sign of stopping anytime soon, we take a break from our usual interview format here in Episode 14 and Matt speaks directly to our listeners about the...

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The COO Roundtable  Episode 13

The COO Roundtable
Episode 13

In the 13th episode of The COO Roundtable, Matt welcomes Kristi de Grys of Merriman Wealth Management and Larry Miles of AdvicePeriod.  After spending almost two decades in the aerospace industry,...

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What is Advisors’  Time Worth?

What is Advisors’
Time Worth?

Following the success of our COO white paper and personal enjoyment of interviewing the profiled COOs at the end of 2018, we at PFI Advisors declared 2019 to be “The Year of the COO.”  We...

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The COO Roundtable  Episode 12

The COO Roundtable
Episode 12

In the 12th episode of The COO Roundtable, Matt welcomes Mark Tibergien and Karen Novak of BNY Mellon Pershing.*  Mark, CEO, Advisor Solutions, BNY Mellon Pershing is a monumental figure in the RIA...

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The COO Roundtable  Episode 10

The COO Roundtable
Episode 10

In the tenth episode of The COO Roundtable, Matt takes some time to reflect on some of the highlights and biggest takeaways from the nine content-packed episodes we’ve produced so far and he even...

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The COO Roundtable  Episode 9

The COO Roundtable
Episode 9

  In the ninth episode of The COO Roundtable, Matt welcomed Susan Dickson and Suzanne Williamson, principals of Private Ocean.  Susan is the Chief Operating Officer of the firm, and Suzanne is...

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PFI Advisors  Is Hiring!

PFI Advisors
Is Hiring!

PFI Advisors is excited to announce we are adding two new members to our family! Click the links below to learn more about our Associate and Administrative Assistant…

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The COO Roundtable  Episode 8

The COO Roundtable
Episode 8

In the eighth episode of The COO Roundtable, Matt sat down with David Canter and Scott Slater of Fidelity Clearing & Custody Solutions.  David is the Executive Vice President and Head of the RIA...

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The COO Roundtable  Episode 7

The COO Roundtable
Episode 7

In the seventh episode of The COO Roundtable, Matt sat down with Heather Goodman of True Capital Management and Mark DeLotto of Massey Quick Simon.  Heather is the COO, President, and Co-Founder of...

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The COO Roundtable  Episode 6

The COO Roundtable
Episode 6

In the sixth episode of The COO Roundtable, Matt was excited to welcome the first CEO to the Roundtable discussion!  Jeff Concepcion, Nancy Andrefsky, and Lou Camacho from Stratos Wealth Partners...

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The COO Roundtable  Episode 5

The COO Roundtable
Episode 5

In the fifth episode of The COO Roundtable, host Matt Sonnen was thrilled to sit down with Heather Fortner of SignatureFD and Lucas Winthrop of Winthrop Wealth Management.  SignatureFD,...

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The COO Roundtable  Episode 4

The COO Roundtable
Episode 4

In the fourth episode of our podcast, The COO Roundtable, Matt sat down with Tom Harms of Summit Trail Advisors and Stacey McKinnon of Morton Capital Management.  Summit Trail Advisors manages about...

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The COO Roundtable  Episode 3

The COO Roundtable
Episode 3

In the third episode of our podcast, The COO Roundtable, Matt was thrilled to sit down with Trevor Chuna and Shaun Kapusinski of Sequoia Financial Group, an RIA in Akron, OH managing over $4...

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The COO Roundtable  Episode 2

The COO Roundtable
Episode 2

In the second episode of our podcast, The COO Roundtable, host Matt Sonnen sits down with Gary Bonner of Avalon Advisors and Mike Lee of LourdMurray.  Also featured in our most recent white paper,...

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The COO Roundtable  Episode 1

The COO Roundtable
Episode 1

In our inaugural episode, Matt sits down with Jeff Fuhrman of Coastal Bridge Advisors and Tony Craun of Sand Hill Global Advisors.  These two were gracious enough to be profiled in our latest white...

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Alex Webb  Joins PFI Advisors

Alex Webb
Joins PFI Advisors

We are excited to announce the addition of Alex Webb to the PFI team!  Alex recently graduated from Miami University in Ohio with a degree in Finance.  While in school, Alex interned at...

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Advisor Moves  to Expect in 2018

Advisor Moves
to Expect in 2018

Wirehouses' withdrawal from the broker protocol will only boost advisers' interest in the independent space Citigroup recently announced that it will be following Morgan Stanley and UBS' lead in...

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Jumping into  the M&A Game

Jumping into
the M&A Game

As operational and technology consultants, we are contacted at least three times per month from larger RIAs saying, “A friend of mine just bought a $100 million practice – I want to do that too!”...

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Layla Paige Sonnen  4/9/15-7/8/17

Layla Paige Sonnen
4/9/15-7/8/17

To our business partners, associates, and clients who have tracked our daughter's struggles with her brain disorder, we are completely heartbroken to inform you that Layla Paige Sonnen succumbed to...

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Don’t Cut Your Fees  Just Yet…

Don’t Cut Your Fees
Just Yet…

Everyone in the industry is, in our opinion, losing their mind over fee compression caused by Robo Advisors. Advisors feel they need to increase their spending on technology and cut their fee in...

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The Trend  Has Begun…

The Trend
Has Begun…

Billion-dollar firms are realizing financial independence is the ultimate destination for RIAs.  PFI Advisors was quoted in this RIABiz article highlighting PagnatoKarp’s ‘breakaway’ from...

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Tough Sales Love  for RIAs

Tough Sales Love
for RIAs

Envestnet was kind enough to invite me to participate in a panel discussion last week at their Advisor Summit in Chicago.  The topic was “Growing Your Firm’s Top Line Through The Headwinds.” I...

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Welcome to PFI’s  New Blog!

Welcome to PFI’s
New Blog!

We founded PFI Advisors with the idea that “There has to be a better way…” Financial advisors, either those leaving the wirehouse community to establish their own RIAs, or advisors at existing RIAs,...

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