by Matt Sonnen | Jan 10, 2023 | Operations and Technology
It is much less disruptive to take the time and train everyone on existing software tools than it is to convert to an entirely new system that requires you to transfer data along the way. RIA owners often call our office and frustratedly demand, “Just tell me the best...
by Matt Sonnen | Nov 17, 2022 | COO Best Practices, Operations and Technology
The SEC recently proposed a new rule offering further guidance on the due diligence process expected of RIAs when they are evaluating third party vendors used in their regular course of business. Below is a list of questions you may want to consider when assessing a...
by Matt Sonnen | Nov 9, 2022 | COO Best Practices
They can lay out functional responsibilities and expectations for everyone in an organization. Between The Great Resignation, Quiet Quitting, and the surge in growth the RIA industry has experienced over the past 3 years (even when accounting for the recent market...
by Matt Sonnen | Oct 27, 2022 | Business Development
When asked how organic growth is achieved, advisors always point to referrals from centers of influence and/or clients. According to Schwab’s most recent benchmarking study, referrals account for more than 60% of asset growth coming from new clients. With...
by Matt Sonnen | Oct 18, 2022 | COO Best Practices
As Operations consultants, a primary question often posed to us from RIAs is, “How do we service more clients without our level of service dropping?” Technology and workflows, no doubt, can add scalability to an organization, but often the high-level answer to...